Modern Analysis of Customer Surveys: with Applications using R by Ron S. Kenett (Author), Silvia Salini (Author) 1st Edition by Ron S. Kenett (Author), Silvia Salini (Author) ISBN-10: 470971282 ISBN-13: 978-0470971284 ASIN: B0067PZ71Y Share Get link Facebook Twitter Pinterest Email Other Apps Share Get link Facebook Twitter Pinterest Email Other Apps